Contact Us/FAQ

Frequently Asked Questions
Do you have a rewards program?

Sure do! You will earn cashback on EVERY purchase. :) If you shop on a live, you earn BONUS CASHBACK...join us every day to earn MORE!
Where is your storefront?

P.S. If you’re local, stop by our cozy little shop at

5503 Schofield Ave Suite E
Schofield, WI 54476.
We’d love to see your beautiful face and help you find something that feels so you.
"What are your store hours?"

Store Hours

Wednesday – Saturday: 10 AM – 6 PM
Sunday – Tuesday: Closed
“I need to cancel my order. Now what?”
We move fast around here! Once an order is place, there is no guarantee that it can be canceled.
If you need to cancel, email us right away at contactus@velvetnoireboutique.com and we’ll do everything we can to help.
“I wanna be an Affiliate, how do I do that?”
Yes, girl! We'd love to get to know you better. :) Please click here ------>  Collab With Us – Affiliate Application
“Can I come into the store and try on wigs?”
Absolutely! We offer private wig try-ons in our cozy salon space so you can explore different styles and colors comfortably and confidently. Just click this link ➜ CLICK ME!!
Someone from our team will reach out to schedule your appointment.
“I bought a PREORDER or SPECIAL-ORDER item. Where is my item?”
Great question! The item description includes the estimated arrival window. Once your preorder arrives here in Wisconsin, we inspect it carefully and send it your way ASAP.