Click here for Warranty and claim Information!

Chansutt stands behind their pieces for life, covering broken settings and missing gems. If something happens, don’t stress—just shoot us an email at contactus@velvetnoireboutique.com with your order number (if you have it) and a photo of the damaged piece. We’ll take it from there and make sure your jewelry gets the love and repair it deserves.

Click here for more information and to file a claim!

Freyrs offers a 1-year warranty against damages due to defects of the material or hardware. 

Warranty does not cover scratches on the lenses or frames, stretching of the frames or accidental damage caused through general use

Click here to file a warranty claim

Click here for more information on the Sorrelli Promise and file a claim!